Consent management adapted to the GDPR

Automated multi-channel communication process

Automated multi-channel communication process

Custody of evidence with full legal validity

Custody of evidence with full legal validity

Integrated in the points of contact with the client

Integrated in the points of contact with the client

The consent of your clients under the new European regulations

The new European laws for the defense of the interests of consumers and citizens in different areas of relations with companies and institutions and, especially, in the use of their data, such as the General Data Protection Regulation - GDPR, require the accreditation of consent express and unambiguous of the customer to use their data when there is no other legitimate basis for it. This consent has to be granted for each purpose that is requested, so it can be multiple, making its management more complex.

The lack of express consent is subject to large fines; therefore, this accreditation becomes a capital issue for companies.

MailTecK & CustomerComms has a solution with which you can obtain express consent in a fast and automated way through several channels (email, web, SMS, telephone or postal mail), or at the contact points with your customers. After obtaining consent and accrediting the process, there is a digital evidence custody service to provide the evidence with full probative value in any possible litigation.

MailConsent

A single platform to manage all your consents:

Explicit consent

Explicit consent: an informed, unambiguous, clear affirmative act

Multi-channel solution

Multi-channel solution:
postal, e-mail, SMS, telephone, web

Accreditation

Accreditation of treatment and consent. Full legal validity

Consents with several purposes in the same process

Consents with several purposes in the same process

Integrable

Integrable in certification and electronic signature processes

Custody of legal evidence for at least five years

Custody of legal evidence for at least five years

Management of total revocation or one or several purposes

Management of total revocation or one or several purposes

Communication of security breach. ‘Data breach’

Communication of security breach. ‘Data breach’

Prior data cleansing of your multichannel database

Prior data cleansing of your multichannel database

Obtain Consents for:

COMPLY WITH EUROPEAN REGULATION GDPR

Don't risk the high penalties imposed by these regulations and the loss of prestige of your brand due to non-compliance.

ASK TO USE DIGITAL COMMUNICATIONS INSTEAD OF PAPER COMMUNICATIONS

Ask for the express acceptance of your client when you want to proceed to change from paper communications to electronic communications.

How we manage the consents of your clients

Multi-channel solution through web form

MailConsent

Benefits for
your company

  • Specialists in multi-channel personalized communications. We help you to address the customer through the best channel.
  • A single provider (design, management, production and delivery), which reduces the risk of information leakage.
  • Total security in the management of the personal data of your clients. Trusted Third Party with ISO 27001 certification.
  • We safeguard the interests of your company in case of legal conflict with your clients.
  • You will have the necessary evidence before a possible claim of the regulatory body (AEPD).
  • Accreditation before the regulator about who, when and where consent was given to your company.
RGPD

Want to know more about the new RGPD?

Download the free 'e-book' on GDPR which we have prepared for you.

RGPD
Technology

Technology

Platform for all your legal communications

SLegal security

Legal security

Maximum legal guarantee of your communications and transactions

Trusted Third Parties

Trusted Third Parties

Certification and digital custody of communications and evidences

Accessibility

Accessibility

Services available from PC, mobile and tablet

SOME OF OUR CLIENTS

Aegon
Asociación Europea
Defensor del pueblo
Empresarios
Experian
Ibil
MMT Seguros
Sanitas
Surne
Viajes el Corte Inglés

MADRID

Avenida de la Recomba 14
P.E. La Laguna
28914 Leganés · Madrid
+34 916 895 665

BARCELONA

Calle Balmes, 200
Planta 6º Puerta 4º
08006 Barcelona
+34 934 152 445

BILBAO

P. I. Ribera de Axpe, 11
Edif. BL-206-B-2ª
48950 Erandio · Vizcaya
+34 944 646 412

PORTUGAL

Rua Cidade de aveiro, 7A
Z.I. de Frielas - Arm. C2-C3
2660-018 Frielas · Portugal
+351 21 366 02 80

USA

470 Atlantic Avenue, 4th floor
02210 Boston · Massachusetts
+1 617 273 8000

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